Terms of Service

These terms govern your use of the South Tech Africa website, domain registration service, live chat, subscriptions and any project we build for you. By using our services you agree to them.

1. The service

South Tech provides digital services — including domain registration, website and app development, hosting, digital marketing, graphic design, video production, social media management and bulk SMS. We do our best to keep services running smoothly, but do not warrant uninterrupted or error-free operation.

2. Your account

You are responsible for keeping your login details secure and for all activity on your account. Notify us immediately if you suspect unauthorised use.

3. Payments, refunds and renewals

• Prices are shown in Zambian Kwacha (ZMW) unless stated otherwise.
• Project deposits are non-refundable once work has started.
• Domain registrations are non-refundable once activated with the registry.
• Subscriptions renew automatically at the end of each billing cycle unless cancelled at least 24 hours before renewal.

4. Acceptable use

You agree not to use our services for anything unlawful, deceptive, abusive, or that infringes intellectual property or privacy rights. We may suspend accounts that violate these rules.

5. Intellectual property

Once a project is fully paid for, ownership of custom source code, design deliverables and creative assets transfers to you. Third-party components remain under their own licences. South Tech retains the right to reference completed work in our portfolio unless you request otherwise.

6. Liability

To the maximum extent permitted by law, South Tech is not liable for indirect, incidental, or consequential damages. Our total liability for any claim is limited to what you paid us in the previous 12 months for the specific service in question.

7. Changes

We may update these terms from time to time. Continued use of the service after we post changes means you accept the updated terms.

8. Governing law

These terms are governed by the laws of the Republic of Zambia. Any disputes are subject to the exclusive jurisdiction of the Zambian courts.

9. Contact

Questions? WhatsApp us at +260 77 006 1611 or use the live chat.